We wanted something that could answer customer questions without adding more work for our team. Fetchply was easy to set up and started working with our Shopify store pretty quickly.
It’s a practical app for stores that want faster support and a better shopping experience.
Setup, control, channels, pricing, and privacy. Open a question or ask the live Fetchply assistant for more detail.
Fetchply gives every customer question the right path. Repeat questions can receive approved Instant Answers, predictable requests can follow Guided Flows, open questions can use your business knowledge, and complex conversations can reach your team.
Book a free 30-minute call with Haroon, the founder behind Fetchply. Bring your store, your workflows, and your hardest customer questions — leave with a plan for the agent that answers them.
Booking this week — times shown in your timezone
They read your docs, take real actions, and work across your website, helpdesk, and messaging apps. Grounded answers, full traceability, and pricing you can actually see.
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Fetchply is an AI sales and support agent for any brand: SaaS products, business and service sites, docs, and online stores. It answers pre-sale and post-sale questions across your website, WhatsApp, Instagram, Slack, and email, using only your own pages, products, policies, and documents, then hands the conversation to your team with full context when a person is needed. See what that costs on pricing.
Fetchply is also an MCP server. Connect Claude, ChatGPT, Cursor, or any MCP-capable assistant and work with your agents in plain language.
Powerful capabilities to enhance your AI agent
Connect with customers wherever they already are,
without juggling separate tools or separate teams.